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This application does not need additional settings. So you can make connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…). only by using your login credentials or by following the instructions below . |
Redirect url
https://integrator.boost.space/oauth/cb/zendesk
A Zendesk account. Create an account at www.zendesk.com/register.
- Go to the Zendesk AdminA user role in Boost.space with comprehensive system access, including the ability to add, remove, and manage all system levels. Admins can oversee all users, configure system settings, create custom fields, and manage modules and addons. Admin can also access Integrator and manage automations. page and click the API link in the Channels section.
- Open the OAuth Clients tab.
- Fill the form. In the Redirect URLs field, insert the following:
https://integrator.boost.space/oauth/cb/zendesk/
- Save the values from the Unique Identifier and Secret fields. You will need them for the Boost.spaceA platform that centralizes and synchronizes company data from internal and external sources, offering a suite of modules and addons for project management, CRM, data visualization, and more. Has many features to optimize your workflow! IntegratorPart of the Boost.space system, where you can create your connections and automate your processes. modulea module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve..
- Open the Boost.space Integrator module and enter the Domain, Unique Identifier, and Secret values into the Create a connection dialog. Create a connection by clicking the Continue button.
Retrieves article information when an article is created or updated.
Connection | Establish a connection to your Zendesk account. |
Section | Select the section you want to watch for changes. |
Locale | Select which article language you want to watch. |
TriggerThe initial event that starts a scenario. It can be an action, a scheduled time, or a custom event, and is essential to define at the beginning of each scenario. by | Select whether you want to watch for new articles or changes in existing articles. |
Limit | Set the maximum number of results in one scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive. run. |
Moves the selected article to the Archived articles.
Zendesk may need you to extend the access rights. Click the Allow button.
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter the ID of the article you want to archive. |
Connection | Establish a connection to your Zendesk account. |
Section | Select the section you want to create the article in. |
Locale | Select which article language you want to set. |
Title | Enter the article title. |
Body | Enter the article content. |
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter the Article ID. |
Inline | If checked, the attached file is shown in the dedicated admin UI for inline attachments and its URL can be referenced in the HTML body of the article. If not checked, the attachment is listed in the list of attachments. |
Source file | Set the file you want to attach to the selected article. You can map it from another module, e.g. Dropbox> Get a file. More information about working with files. |
Connection | Establish a connection to your Zendesk account. |
Attachment ID | Enter the Attachment ID. It can be retrieved by the List Article Attachments module. |
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter the ID of the article you want to retrieve information about. |
Locale | Select the article locale from the drop-down menu. |
Updates a translation article.
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The translation must already exist. This module does not create a new one! |
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter the ID of the article you want to retrieve information about. |
Locale | Select the translation article locale from the drop-down menu. |
Title | Enter the title update for the selected translation. |
Body | Enter the article content update for the selected translation. |
Deletes an article vote.
Connection | Establish a connection to your Zendesk account. |
Vote ID | Enter the Vote ID. It can be retrieved by the List Article Votes module. |
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter the ID of the article you want to get a list of attachments. |
Locale | Select the article locale from the drop-down menu. |
Connection | Establish a connection to your Zendesk account. |
Section | Select which section you want to get the list of articles from. |
Locale | Select the locale of the retrieved articles. |
Limit | Enter the limit for the number of articles in the list. |
Lists all votes cast for a specified article.
Connection | Establish a connection to your Zendesk account. |
Article ID | Enter (map) the article you want to get votes from. |
Locale | Select the locale of the article whose votes you want to retrieve. |