Table of Contents

Twilio
- Connect Twilio to Boost.space Integrator
  - Obtain your SID and Auth Token in Twilio
  - Establish the connection with Twilio in Boost.space Integrator
- Build Twilio Scenarios

Active with remarks
This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…)..

Twilio

With Twilio modulesa module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. in Boost.spaceA platform that centralizes and synchronizes company data from internal and external sources, offering a suite of modules and addons for project management, CRM, data visualization, and more. Has many features to optimize your workflow! IntegratorPart of the Boost.space system, where you can create your connections and automate your processes., you can manage the messages, calls, recording, transcriptions, notifications, and executions in your Twilio account.

To use the Twilio modules, you must have a Twilio account. You can create an account at login.twilio.com/u/signup.

	Note
	If you have a free account, you can only send messages and make calls to verified phone numbers.

Refer to the Twilio API documentation for a list of available endpoints.

Connect Twilio to Boost.space Integrator

To establish the connection, you must:

Obtain your SID and Auth Token in Twilio

To obtain your API key from your Twilio account:

Log in to your Twilio account.
Go to Dashboard > the Developer tab.
In the Account info section, copy your Account SID and Auth TokenA secure code used to authenticate and authorize access to API endpoints, enabling users to connect with third-party applications. and store them in a safe place.

You will use this value in the SID and Auth Token field in Boost.space Integrator.

Establish the connection with Twilio in Boost.space Integrator

To establish the connection in Boost.space Integrator:

Log in to your Boost.space Integrator account, add a Twilio modulea module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. to your scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive., and click Create a connection.

Note: If you add a module with an instant tag, click Create a webhookA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers., then Create a connection.
Optional: In the Connection name field, enter a name for the connection.
In the SID field, enter the Account SID copied in the section above.
In the Auth Token field, enter the Auth Token copied in the section above.
If prompted, authenticate your account and confirm access.

You have successfully established the connection. You can now edit your scenario and add more Twilio modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.

Build Twilio ScenariosA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive.

After connecting the app, you can perform the following actions:

Messages

Watch Messages
Create a Message

Note: You need a Twilio phone number. To find it, sign in to your Twilio account, go to Dashboard > Develop tab. In the Account info section, copy your Twilio phone number.

In the StatusIn Boost.space, statuses are indicators assigned to records within modules to represent their current state or progress. They can be system-defined, such as "Active" or "Done," or custom-created to fit specific workflows. Statuses help track and manage tasks, projects, and processes efficiently. callback field, insert the webhook that you should create in the New Message Status Event module.
List Messages
Get a Message
Delete a Message
List Message Media
Download a Media Resource

Calls

Watch Calls
Create a Call
List Calls
Get a Call
Delete a Call

Recordings

Watch Recordings
Download a Recording Media
List Recording Transcription

Transcriptions

Watch Transcriptions

Notifications

Watch Alerts

Note: Twilio doesn’t support queries for alerts older than 30 days.

Callback WebhooksA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers.

New Message Status Event

Note: TriggersThe initial event that starts a scenario. It can be an action, a scheduled time, or a custom event, and is essential to define at the beginning of each scenario. when a message status is changed to queued, failed, sent, delivered, or undelivered.

Tip

Copy the webhook link and paste it to the Status callback field in the Create a Message module.

	Tip
Copy the webhook link and paste it to the Status callback field in the Create a Message module.

Execution

Create an Execution
Get an Execution
Update an Execution
Delete an Execution

Other

Make an API Call
Make an API Call for Studio