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| This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…).. |
The HappyFox Chat modulesa module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. allow you to monitor the offline, missed and finished chats in your HappyFox Chat account.
Prerequisites
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A HappyFox Chat account – create an account at happyfox.com/live-chat/.
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The modulea module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. dialog fields that are displayed in bold (in the Boost.spaceA platform that centralizes and synchronizes company data from internal and external sources, offering a suite of modules and addons for project management, CRM, data visualization, and more. Has many features to optimize your workflow! IntegratorPart of the Boost.space system, where you can create your connections and automate your processes. scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive., not in this documentation article) are mandatory! |
To connect your HappyFox Chat account to Boost.space Integrator you need to API Key from your HappyFox Chat account and insert it in the Create a connection dialog in the Boost.space Integrator module.
1. Log in to your HappyFox Chat account.
2. Click the top menu drop-down >Apps > REST API > Manage.
3. Copy the API key to your clipboard.
4. Go to Boost.space Integrator and open the Happyfox Chat module’s Create a connection dialog.
5. In the Connection name field, enter a name for the connection.
6. In the API TokenA secure code used to authenticate and authorize access to API endpoints, enabling users to connect with third-party applications. field, enter the tokenA secure code used to authenticate and authorize access to API endpoints, enabling users to connect with third-party applications. copied in step 3, and click Continue.
The connection has been established.
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Happyfox Chat allows only one instant webhookA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers. at a time, to watch all types of events, set up a custom webhook module. |
TriggersThe initial event that starts a scenario. It can be an action, a scheduled time, or a custom event, and is essential to define at the beginning of each scenario. when a chat conversation ends or no agents pick up an incoming chat request.
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Webhook Name |
Enter a name for the webhook. |
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Connection |
Triggers when a visitor leaves a message when all agents are offline.
See Setting Up HappyFox Chat Webhooks to add webhook in your HappyFox Chat account.
Performs an arbitrary authorized API call.
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Connection |
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URL |
Enter a path relative to
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Method |
Select the HTTP method you want to use: GET to retrieve information for an entry. POST to create a new entry. PUT to update/replace an existing entry. PATCH to make a partial entry update. DELETE to delete an entry. |
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Headers |
Enter the desired request headers. You don’t have to add authorization headers; we already did that for you. |
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Query String |
Enter the request query string. |
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Body |
Enter the body content for your API call. |
The following API call returns all the profiles from your HappyFox Chat account:
URL: /v1/profiles
Method: GET
Matches of the search can be found in the module’s Output under BundleA bundle is a chunk of data and the basic unit for use with modules. A bundle consists of items, similar to how a bag may contain separate, individual items. > Body > data. In our example, 9 profiles were returned:
1. In your Boost.space Integrator account, open any Watch module, establish a connection, click Save and copy the URL address to your clipboard. Click OK and save the triggerThe initial event that starts a scenario. It can be an action, a scheduled time, or a custom event, and is essential to define at the beginning of each scenario..
2. Log in to your HappyFox Chat account.
3. Click Apps > WebhooksA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers..
4. Add the URL address copied in step 1 and click Save.
You have successfully added the webhook.
