| Active with remarks |
|---|
| This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…).. |
With Zoho Desk modulesa module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. in Boost.spaceA platform that centralizes and synchronizes company data from internal and external sources, offering a suite of modules and addons for project management, CRM, data visualization, and more. Has many features to optimize your workflow! IntegratorPart of the Boost.space system, where you can create your connections and automate your processes., you can manage objects in your Zoho Desk account.
To use the Zoho Desk modules, you must have a Zoho Desk account. You can create an account at www.zoho.com/desk.
Refer to the Zoho Desk API documentation for a list of available endpoints.
To connect your Zoho Desk account to Boost.space Integrator you must first obtain your Organization ID.
To establish the connection:
-
Log in to your Zoho Desk account.
-
Click on the Setup icon in the top-right corner to open the Setup page.
-
In the Developer SpaceIn Boost.space, a space is a subunit within a module that helps organize and categorize data, ensuring clarity even with large volumes. For example, within the Contacts module, you might have spaces like "Client Database" or "Supplier Database." Access to each space is restricted to users who have created it or have been granted access. section, click on API.
-
In the Zoho Service Communication (ZSC) Key section, copy the OrgId value. You will use this value in the Organization ID field in Boost.space Integrator.
-
Log in to your Boost.space Integrator account, add a Zoho Desk modulea module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. to your scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive., and click Create a connection.
-
Optional: In the Connection name field, enter a name for the connection.
-
In the Organization ID field, enter the OrgID value copied in step 4.
-
In the Domain Extension field, select the domain that corresponds to your account location.
-
Optional: Click Show advanced settings and enter your custom appCreate your own custom apps to be used in the integrator engine and share them with users in your organization. client credentials. For more information, refer to the Zoho Desk Authentication (OAuth) page.
If requested, use the following Redirect URI when creating your custom app:
https://integrator.boost.space/oauth/cb/zoho-desk. -
Click Save.
-
If prompted, authenticate your account and confirm access.
You have successfully established the connection. You can now edit your scenario and add more Zoho Desk modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.
Build Zoho Desk ScenariosA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive.
After connecting the app, you can perform the following actions:
Actions
-
Get an Object
-
Create an Object
-
Delete an Object
-
Update an Object
-
Add a Comment
-
Close Tickets
-
Edit Spam Objects
-
Make an API Call
Searches
-
Search Objects
-
List Objects