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| This application needs additional settings. Please follow the documentation below to create your own connectionUnique, active service acces point to a network. There are different types of connections (API key, Oauth…).. |
The Tawk.to modulesa module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. allow you to watch the start and end of the chat, and new tickets in your Tawk.to account.
Prerequisites
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A Tawk.to account
In order to use Tawk.to with Boost.spaceA platform that centralizes and synchronizes company data from internal and external sources, offering a suite of modules and addons for project management, CRM, data visualization, and more. Has many features to optimize your workflow! IntegratorPart of the Boost.space system, where you can create your connections and automate your processes., it is necessary to have a Tawk.to account. You can create a Tawk.to account at dashboard.tawk.to/signup.
![[Note]](https://docs.boost.space/wp-content/themes/bsdocs/docs-parser/HTML/css/image/note.png) |
Note |
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The modulea module is an application or tool designed to handle specific business functions, such as CRM, project management, or inventory. The system's modular architecture allows you to activate only the modules you need, enabling customization and scalability as your business requirements evolve. dialog fields that are displayed in bold (in the Boost.space Integrator scenarioA specific connection between applications in which data can be transferred. Two types of scenarios: active/inactive., not in this documentation article) are mandatory! |
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Note |
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You do not have to establish a connection for adding webhooksA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers. to your Tawk.to account. |
Connecting to Tawk.to WebhookA webhook is a way for an app to send real-time information to a specific URL in response to certain events or triggers. Using Boost.space Integrator
1. Open any Watch module, enter a name for the webhook, click Save, and copy the URL address to your clipboard.
2. Log in to your Tawk.to account. Click Settings > Webhooks > Create Webhook.
3. Enter a name for the webhook, and in the Endpoint field, enter the URL address copied in step 1, select the events you want to watch, and click Save.
You have successfully added the webhook.
TriggersThe initial event that starts a scenario. It can be an action, a scheduled time, or a custom event, and is essential to define at the beginning of each scenario. when a chat ends.
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Webhook Name |
Enter a name for the webhook. |
Triggers when the first message in a chat is sent by a visitor or agent.
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Webhook Name |
Enter a name for the webhook. |
Triggers when a new ticket is created.
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Webhook Name |
Enter a name for the webhook. |
For more information on webhooks, see Tawk.to webhooks.