Runs
Every run of an ACT automation is recorded. Open an automation to see when it ran, how long it took and what came out. When a run fails, an agent reads it and fixes the cause for you.
Runs of agent automations are on their own page.
Where do I see the runs?
Click Automations in the left rail, then the ACT automations tab, and click an automation. Admins see the list. Runs lists the latest runs, newest first:
| Column | What it shows |
|---|---|
| When | When the run started, such as today 7:00. |
| Result | Why the run failed, or what it returned or reported last. |
| Took | How long the run took. |
| Status | Ran, Working while it runs, or Needs a look when it failed. |
The newest run is open. Click Load more for older runs. Runs are kept for 30 days.
What is inside a run?
Open a run to read it step by step:
- what the code reported while it ran,
- the error, when it failed, down to the line that broke,
- what it printed,
- what it returned.
Each step also says how long it took. The requests a webhook received are on the webhook's page, under What arrived. See Triggers and webhooks.
What do I do when a run fails?
The automation's state turns Needs a look, and the ACT automations tab counts it. Open the automation and click Fix with Boosty. The chat opens with a message that asks for the cause and a fix. Send it. The agent reads the run, fixes the code, tests it again and asks you before the change goes live.
To understand it first, ask: "Why did the lead scoring fail this morning? Explain it, don't change anything yet."
What are the usual causes?
| You see | Check |
|---|---|
| A scheduled run did not happen | Is the automation Paused? Paused automations skip their runs. |
| A schedule runs at the wrong hour | The time zone of its schedule. Ask the agent to set the one you mean. |
A webhook call came back accepted, with no result |
The automation's Runs. The result is recorded there, never sent back to the caller. |
| A run stops before it finishes | Its time limit, 150 seconds unless you asked for more. Ask the agent to raise it. |
| A run fails when it signs in to a service | The secret behind it. Replace it if the key changed. |
| Runs stop for the rest of the month | Your ACT Operations, in the menu under your avatar. See ACT automations. |
Can I start a run by hand?
Yes. Ask in Chat: "Run the lead scoring now and show me the result."
Next: Build with an agent, or Triggers and webhooks.