Support & resources
Get help
- Ask AI — the fastest answer. It's at the top of every page of these docs and answers from the documentation itself.
- Chat with us — for anything Ask AI can't resolve, like your account, billing or Enterprise features. The chat opens right here: our assistant answers from these docs straight away, and the team replies in the same chat on workdays, 9 AM – 7 PM CET.
- Open the app: gate.boost.space
- Release notes: what shipped, release by release
- Blog: boost.space/blog — launch stories and announcements
Trust & reliability
- Trust Center (security, compliance, privacy): trust.boost.space
- System status (uptime & incidents): status.boost.space
For developers
- API Reference — the full REST API.
- SDKs — TypeScript and Python, with PHP and Go on the way.
- Changelog — what shipped in the product, and the API, MCP and SDK trails.
- AI-readable docs:
/llms.txtand/llms-full.txt.
FAQ
I forgot my password. Use Forgot your password? on the login screen — instructions arrive by email. See Change or reset your password.
I lost my 2FA device. Sign in with one of the backup codes you saved when enabling 2FA, then re-enroll. See Two-factor authentication.
I need to change my account email. That's one for the team — chat with us and include your system name, your old email and the new one.
Imports keep creating duplicates. Set a key field on the space — incoming data then updates the matching record instead of adding a new one.
My MCP/API token has the wrong permissions. Tokens can't be edited after creation — create a new one with the scopes you need. See API tokens and MCP tokens.
I hit my record limit. Delete old records to free room, or upgrade your tier — see Plans and usage limits.
Something looks broken in the app. Open the Status center — it checks your connection, data sync, browser, and security settings, and tells you what to fix.
Legacy & older plans
On an older plan, or using the classic modules, the Integrator, or the legacy API? See Legacy & older plans — it maps each legacy feature to today. The Integrator, the classic named modules and the app catalog are documented at legacy-api.boost.space; the API itself is documented in the REST API reference.
