Customer support apps
Your agents can connect 50 Customer support apps. Click one in Connections > Library, or ask an agent: "Connect Zendesk". See Apps for how connecting works. What your agent can do lists the app's everyday actions and how many there are in all.
| App | What it is | What your agent can do | Connect with |
|---|---|---|---|
| BotPenguin | An AI chatbot platform for managing contacts, conversations, bot integrations, and cross-platform customer messaging. | List Segments, List WhatsApp Bots, List Inbox Contacts, Get Template Dynamic Fields, Import Contacts and 1 more | API key |
| Botsonic | A no-code AI chatbot builder that enables users to create and integrate AI chatbots into their websites without any coding knowledge. | Get All Bots, Update Starter Question, Delete Bot Data, Delete Uploaded File, Delete Starter Question, Bulk Upload Bot URLs and 4 more | API key |
| Botstar | A comprehensive chatbot platform that enables businesses to design, develop, and train chatbots visually for Messenger and websites. | Get BotStar Application IDs, Livechat boot, Livechat open, Livechat update, Livechat on open, Webview send response and 3 more | API key |
| Charla | A live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories. | Get Contact, List Contacts, List Conversations, Get Knowledge Base Article, List Knowledge Base Articles, Create Knowledge Base Article and 3 more | API key |
| Crisp | A customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings. | List Inboxes, List Operators, Get Conversation, Get People Profile, List Conversations, Assign Conversation and 6 more | API key |
| Delighted | Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. | List People, List Survey Responses, Create or Update Person, Add Person to Autopilot SMS, Delete Person, List Bounced People and 7 more | API key |
| DocsBot AI | DocsBot AI enables the creation of custom chatbots trained on your documentation, facilitating automated customer support and content generation. | Create Bot, List Teams, Update Bot, Update Team, List Questions, Get Bot Details and 6 more | API key |
| Endorsal | Endorsal automates the collection and display of customer testimonials and reviews, enhancing social proof for businesses. | Get Testimonial, Create Testimonial, Get Tag, List Tags, Get Widget, Get Contact and 7 more | API key |
| Faceup | An anonymous reporting tool designed for companies and schools, enabling employees and students to safely report issues and misconduct. | FaceUp GraphQL Statistics Query | API key |
| FeedBear | FeedBear helps product teams collect, organize, and act on customer feedback, feature requests, comments, and changelog updates. | List Boards, List Statuses, Get Board Item, Add Item Comment, Create Board Item, Update Board Item and 4 more | API key |
| Formilla | Create or update customer contacts through Formilla's Secure Token REST API for live chat and marketing automation workflows. | Upsert Contact | API key |
| Freshdesk | Customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences | Get Tickets, Create Ticket, Update Ticket, Reply to Ticket, List All Tickets, View Ticket and 1 more | API key |
| Freshservice | A cloud-based IT service management (ITSM) solution with incident management, asset management, and IT service automation capabilities | API key | |
| Front | A shared inbox and collaboration platform that centralizes customer communications from multiple channels, enabling teams to manage emails, chats, and more | API key | |
| FuseDesk | A customer support platform for managing cases, email conversations, contacts, departments, representatives, chats, and webhooks. | Get Rep, Get Case, Get Chat, Get Email, List Reps, List Chats and 21 more | API key |
| Gatherup | A customer feedback and online review management platform that helps businesses collect, manage, and leverage customer feedback to improve their online reputation. | Get GatherUp Business, Search GatherUp Business, Send GatherUp Customer Feedback, Generate GatherUp Hash Signature, Delete GatherUp Business and 2 more | API key |
| Gleap | A customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points. | Get a ticket, Get All Teams, Get current user, Create a new team, Search for Tickets, Update Chat Message and 23 more | API key |
| Gorgias | A helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication | List Teams, Get Team, Get Event, Get Ticket, Create Team, Get Account and 26 more | Sign in |
| HaloPSA | Create, inspect, list, and delete HaloPSA tickets, with customer, site, user, agent, asset, and ticket-routing lookups. | Get Item, Get Site, Get Team, Get User, Get Agent, Get Asset and 79 more | API key |
| Handwrite.io | Handwrite.io creates and tracks physical handwritten card orders using selectable handwriting and stationery styles. | Get Order, List Stationery, Send Handwritten Cards, List Handwriting Styles | API key |
| Help Scout | Customer support software with shared inbox, knowledge base, and customer management tools | Get User, Get Inbox, List Users, Get Customer, List Inboxes, List Customers and 130 more | API key |
| Helpdesk | A ticketing system designed to streamline customer support by organizing and managing inquiries efficiently. | List Rules, List Teams, List Views, List Agents, List Tickets, List Contacts and 9 more | API key |
| HelpSpot | A customer support platform for managing requests, staff workflows, time tracking, saved responses, reports, and help desk metadata. | Run Filter, Get Request, List Filters, Create Request, Update Request, Search Requests and 4 more | API key |
| Helpwise | An easy-to-use customer service platform that helps you manage all customer communication from a single place. | Get Conversation, Create attachment, Delete Tag, Delete Team, Delete Contact, Get Attachment and 30 more | API key |
| Insighto.ai | An AI-powered communication platform that enables businesses to create and deploy conversational AI chatbots and voice agents for enhanced customer engagement across… | Create Intent, Create Widget, Create Provider, Get Contact By ID, Get List Of Contacts, Send Messages To Contacts and 4 more | API key |
| Intercom | Live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale | Get conversation, List conversations, Assign conversation, Create conversation, Search conversations, Reply to conversation and 45 more | Sign in |
| Judge.me | Judge.me helps online stores collect, manage, and display product and shop reviews. | Get Review, Get Product, Get Settings, List Reviews, Create Review, List Webhooks and 28 more | API key |
| Kommunicate | A customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows. | Send Message, Get User Details, Create Conversation, Update User Details, Change Conversation Status and 1 more | API key |
| Landbot | A no-code chatbot builder that enables businesses to create conversational experiences for customer engagement, lead generation, and support across various messaging… | List Bots, List Agents, List Channels, List Customers, Get Customer By Phone, List WhatsApp Templates and 1 more | API key |
| LiveChat | Customer support, communication. | Get Bot, Get Agent, Get Group, List Bots, List Tags, Create Bot and 105 more | API key |
| Onedesk | A platform combining help desk and project management functionalities, enabling teams to manage customer support and project tasks . | Get Issues, Get Tickets, Get Comments, Get Messages, Get Worklogs, Get Timesheets and 22 more | API key |
| Plain | A collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently. | List Tiers, List Threads, Send Message, Create Thread, Get Customers, Update Thread and 16 more | API key |
| Productlane | A customer support and feedback system designed for modern companies, built on Linear. | Widget off event, Open Productlane Widget, Close Productlane Widget, Enable Productlane Widget, Toggle Productlane Widget, Disable Productlane Widget and 2 more | API key |
| Re |
A multi-channel customer support platform offering live chat, email, social messaging, and automated workflows. | Get Response Templates, Get report tags | API key |
| RepairShopr | A comprehensive repair shop management software designed to streamline operations, manage customer relationships, and enhance business efficiency. | Get Lead, Get User, Get Asset, Get Ticket, Get Invoice, Get Payment and 32 more | API key |
| Request Tracker (RT) | Request Tracker is a ticketing and workflow platform for managing support requests, queues, users, assets, knowledge articles, and related operations. | Get Queue, Get Ticket, List Queues, Search Users, Create Ticket, Update Ticket and 5 more | API key |
| Respond.io | AI-powered customer conversation management software. | List users, Get Message, List channels, Create Contact, Create Space Tag, Update Space Tag and 1 more | API key |
| Retently | A customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations. | Get Outbox, Get Reports, Get Feedback, Get Campaigns, Get Customers, Get Templates and 9 more | API key |
| Salesforce Service Cloud | A customer service platform providing case management, knowledge base, omnichannel support, and service automation to deliver exceptional customer experiences | API key | |
| Salesmate | An AI-powered CRM platform designed to help businesses engage leads, close deals faster, nurture relationships, and provide support through a unified, intuitive… | Add Product, Get Company, List Modules, Create Company, Get Active Users, Delete Product | API key |
| Sendbird AI Chatbot | Sendbird's AI Chatbot enables businesses to integrate intelligent, automated conversational agents into their applications, enhancing customer engagement and support. | Get Bot, List Bots, Create Bot, Update Bot, List Group Channels, Unregister Bot Webhook and 1 more | API key |
| ServiceNow | A cloud-based enterprise platform that helps organizations automate and manage digital workflows across IT, HR, customer service, and operations. | Find file, Get records, Create a record, Delete a record, Attach file to record | API key |
| Sitespeakai | SiteSpeakAI enables businesses to automate customer support by creating custom-trained, embeddable GPT chatbots that provide real-time answers about products and… | List Chatbots, Get Smart Prompts, Get Authenticated User | API key |
| Superchat | An unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger… | Get File, Get User, List Users, Get Contact, List Labels, List Inboxes and 11 more | API key |
| Supportbee | A web-based email support tool that helps businesses organize their customer support emails efficiently. | List Tickets, Create Ticket Reply, Assign Ticket to Team, Create SupportBee Ticket, Get Replies Count Report, Get Tickets Count Report and 27 more | API key |
| Tripadvisor | TripAdvisor Content API provides access to location data, reviews, photos, and search functionality for travel-related content. | API key | |
| TripAdvisor Content API | Developers with access to extensive travel data including locations, reviews, photos, and ratings. | Search Locations, Get Location Photos | API key |
| Yelp | Yelp Fusion API provides access to business search, reviews, ratings, and local business information with rich data for location-based services | Nothing to set up | |
| Zendesk | Customer support software with ticketing, live chat, and knowledge base features, enabling efficient helpdesk operations and customer engagement | List Tickets, Get Zendesk Ticket, Create Zendesk Ticket, Reply to Zendesk Ticket, Count Zendesk Organizations, Update Zendesk Organization and 6 more | Sign in |
| Zoho Desk | A context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions | Sign in |
Next: Team chat apps.
